Privacy Policy for end users

Privacy Policy & Mobile Communications Consent

MyRewardsClub™ Privacy & Mobile Messaging Policy

By providing your mobile number, you consent to receive SMS messages only when necessary for account verification or recovery purposes.

SMS messages are not sent during initial enrollment. Messages are only triggered when a user requests to access or recover an existing account, such as when reinstalling a loyalty card on a new or different device.

All messages are user-initiated and used strictly for identity verification and account security.

Message frequency is minimal and depends entirely on user actions. Message and data rates may apply depending on your mobile carrier.

You may opt out at any time by replying STOP.

Information We Collect

When you join the Program, we may collect:

  • Your name
  • Mobile phone number
  • Email address (if provided)
  • Rewards activity and visit history

This information is used only to:

  • Send rewards updates
  • Deliver special offers and promotions
  • Provide account notifications
  • Improve your rewards experience

Mobile Communications & Consent

By providing your mobile number and enrolling in the Program, you provide express written consent to receive recurring mobile messages from [Business Name].

Messages may include:

  • SMS / text messages
  • Account and loyalty notifications
  • Promotional and transactional messages related to the rewards program

Consent is not a condition of purchase.

Message frequency varies depending on your activity and participation in the Program.
Message and data rates may apply depending on your mobile carrier.

All messages are sent in compliance with A2P 10DLC regulations and carrier requirements.

Opt-In Method

End-users opt in to receive messages through a voluntary enrollment process, which includes:

  • Scanning a QR code provided by the business
  • Accessing an online enrollment form
  • Entering their mobile phone number
  • Requesting a verification or enrollment confirmation via the “Get the Card” action

Messages are only sent after this direct user action, confirming affirmative consent.

No opt-in is obtained through unsolicited messaging or keyword-based texting systems.

Opt-Out Instructions

You may opt out of communications at any time:

  • Reply STOP to unsubscribe from SMS messages
  • Disable push notifications in your device settings
  • Contact the business directly to request removal

After opting out, you will receive a final confirmation message stating that you have been unsubscribed.

Data Protection & Sharing

Your information is used solely for the operation of the rewards program.

We do not sell, rent, or share mobile opt-in data or consent information with third parties or affiliates for marketing purposes.

We may share data only with trusted service providers as necessary to operate the Program (such as messaging platforms like Twilio).

TCPA Compliance Notice

By enrolling, you acknowledge and agree that:

  • You are the authorized user of the mobile number provided
  • You consent to receive automated text messages
  • Consent is voluntary and may be revoked at any time
  • You understand that opting out will stop future messages except for confirmation messages

Contact Information

If you have any questions about this policy, please contact:

[Business Name]
[Business Phone]
[Business Email]

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